DELIVERY POLICY

Effective Date: June 12, 2025

Thank you for choosing PEPE. Our Delivery Policy explains how we handle the shipping and delivery of your orders. Please review this information before placing your order.

1. Estimated Delivery Time

• Processing Time: Orders are typically processed within 1–3 business days after payment is received.
• Shipping Time: Once shipped, orders generally arrive within 3–7 business days, depending on your location and the shipping method selected.
• Tracking Information: You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Costs

• Shipping Fees: Shipping costs are calculated at checkout based on your location and the selected shipping method.
• Free Shipping: Free shipping may be available for orders that meet certain criteria, as specified on our website.
• International Shipping: Currently, we only ship within the United States.

3. Delivery Locations

• Domestic Shipping: We ship to all 50 states within the United States, provided that the destination is in compliance with local and state laws regarding the shipment of THCA products.
• Restricted Areas: Some locations may have restrictions or prohibitions on the shipment of THCA products. Orders to these areas may be canceled, and customers will be notified.

4. Delivery Methods

• Shipping Carriers: We partner with trusted shipping carriers to ensure reliable and timely delivery.
• Delivery Options: Standard and expedited shipping options may be available at checkout.

5. Order Tracking

You can track your order using the tracking number provided in your shipping confirmation email. If you experience any issues with your delivery, please contact us for assistance.

6. Failed or Delayed Deliveries

• Address Errors: Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• Delays: Occasionally, deliveries may be delayed due to unforeseen circumstances such as weather, carrier delays, or other events beyond our control.
• Failed Deliveries: If a delivery is returned to us due to an incorrect address or refusal of delivery, additional shipping fees may apply to resend the order.

7. Contact Information

If you have any questions about our Delivery Policy, please contact us at:

Phone: (305) 848-5590
Mailing Address: 3143 SW 21 St, Miami, FL 33145